Refund & Cancellation Policy

Last revised July 29, 2026

Cortya ("Cortya," "we," "us," or "our") is offered as a monthly subscription billed through Stripe. We keep this simple.

Cancellation

You can cancel at any time from your billing settings or by emailing us. Cancellation takes effect at the end of your current billing period — you keep access until then, and you won't be charged again.

Refunds

Subscription charges are generally non-refundable, and canceling stops future renewals rather than refunding the current period. That said, we want you treated fairly: if you were charged in error, charged after canceling, or hit a problem that kept you from using the service, contact us and we'll make it right — up to and including a full refund of the affected period at our discretion.

Failed or disputed charges

If a renewal payment fails, we may pause access until it's resolved. If you believe a charge is wrong, email us before disputing with your bank so we can fix it quickly.

How refunds are issued

Approved refunds go back to your original payment method via Stripe. Depending on your bank, they can take several business days to appear.

Contact

Questions, cancellations, or refund requests: hello@cortya.com.